I do wonder what happened to the ‘customer is always right’ as a mantra? Especially when it comes to the formerly grand airline known as Qantas. Especially when you get this churlish response to an ask for reimbursement of a taxi ride..one I needed to take due to the inability of said airline to get me home on time, via an extra night in Sydney and a 5 am wake up call to get onto a rescheduled flight:
Trust and incompetence; Qantas edition
Trust and incompetence; Qantas edition
Trust and incompetence; Qantas edition
I do wonder what happened to the ‘customer is always right’ as a mantra? Especially when it comes to the formerly grand airline known as Qantas. Especially when you get this churlish response to an ask for reimbursement of a taxi ride..one I needed to take due to the inability of said airline to get me home on time, via an extra night in Sydney and a 5 am wake up call to get onto a rescheduled flight: